📲General Troubleshooting

We believe in transparency so we want to ensure that you're aware that there a number of risks associated with using any growth service to grow your Instagram account.

Here are some of the issues that you could potentially run into when using a growth service.

• Account Locked

• Account Disabled (in severe cases)

Let's start with Account Locks. This is one of the more common issues that you might run into when using a growth service to grow your Instagram.

If your account gets locked, you'll receive a notification when you open Instagram that looks something like this:

Instagram usually locks an account that has either; logged in from a new location, gone over the action limit or an account that has a low trust score.

As mentioned, account locks are one of the more common issues you might run into. They're nothing to worry about and act as more of indicator to us that your account has a lower action threshold and your limits need to be lowered.

In order to resume growth, you'll need to update your password to your new one on Seek Socially.

Next, we'll go ahead and begin the post-lock warm up phase.

This is where we'll lower the number of actions being performed on your account and warm-up your account from scratch to prevent any issues moving forward.

If your account continues to run into Account Locks then it would indicate that the trust score on your account is too low to continue with Seek Socially. In these cases, we'll pause your account until we think you're ready to continue.

Another potential risk of using a growth service is getting your Account Disabled. This is very rare occurrence and only ever happens in severe cases.

If your account is disabled, you'll receive a notification that looks something like this:

Instagram will only ever disable an account that repeatedly violates its terms and conditions. For example, if Instagram kept locking your account multiple times but you continued to try and grow your account within a short-period of time.

As mentioned above, if you get more than one account lock, we'll reach out to you to you and let you know that we advise pausing your account for a while until your trust score increases.

In terms of getting your account back, you just need to simply follow the steps in the Instagram app to appeal the decision and Instagram will usually get back to you within a few days.

Please note: Seek Socially is not responsible for your Instagram account. Our system is built to minimise the risks but as explained, there are still risks attached to using a growth service to grow your Instagram. By using Seek Socially you agree that your account and any problems that may occur are solely your responsibility.