Seek Socially Help Centre
  • ๐Ÿ‘‹Welcome to Seek Socially
  • Getting Started
    • โ„น๏ธGetting set up
    • ๐Ÿ›‘Account Pre-Requisites
    • โž•Adding Your Instagram Profile
    • ๐Ÿš€Check Your Activity
    • ๐Ÿค”Frequently Asked Questions
      • ๐Ÿ–ฅ๏ธAccount Related
        • How does your system work?
        • Is my account active?
        • Where is my dashboard?
        • How many followers can I expect to get on your service?
        • I forgot my password...
      • ๐Ÿ“ˆGrowth/Activity
        • What can I do to maximize the results?
        • How can I update my targeting?
        • I'm not seeing any activity/actions on my account?
        • Can you turn the follow/unfollow method off?
        • How can I change my targeting?
        • I dont want my 'followers' to increase, can you unfollow everyone you've followed?
        • Can I only target people in a specific location?
        • I am noticing bots are following me...
        • Can I only target a specific gender?
        • Why are you following weird / inappropriate profiles that have nothing to do with my targeting?
        • Why am I getting followers from other countries?
      • ๐ŸงพBilling
        • I want to cancel.
        • I want to cancel and get a refund.
        • I want to update my invoice details.
        • I would like to change my plan, how can I do this?
        • Can you please send me an invoice for my payment?
      • ๐Ÿ”Account Security
        • I have received a notification from Instagram about being Temporarily blocked...
        • Will my Instagram Profile get banned?
        • IG asked me to change my password, is this gonna keep happening?
        • I have received a notification about a suspicious or unusual login attempt...
  • Trouble Shooting
    • ๐Ÿ“ฒGeneral Troubleshooting
    • ๐Ÿ”’Account Locked
    • ๐Ÿ’ณBilling & Payment
  • Instagram Growth Services
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On this page
  • Your account must be public
  • The older the better... but at least 1 year old
  • You're already logged in to your account
  • Two-Factor Authentication is turned OFF
  • You're an active daily user of the account
  1. Getting Started

Account Pre-Requisites

Before you add your account to Seek Socially, you need to make sure your account meets the following conditions to prevent any issues.

Your account must be public

If you're account isn't public, you won't be able to add your account to Socialero. Private accounts cannot be accessed by anyone who you haven't accepted on your Instagram account.

If you're unsure if your account is public or private, head over to your Instagram app and then to Settings > Privacy. Under "Account Privacy" there will be a toggle showing if your account is private or not.

The older the better... but at least 1 year old

Instagram accounts have something called a "trust score". This is how Instagram determines how many actions an account can perform. The higher your trust score, the more actions you can perform.

The reason we ask for accounts to be at least 1 year old is because accounts less than a year old have very low trust scores as they're still brand new and are therefore more likely to run into issues when growing.

You're already logged in to your account

This is simply so that if Instagram ask for verification, you're able to head over to your Instagram app and complete the verification without any issues.

Two-Factor Authentication is turned OFF

Unfortunately, our system currently doesn't support two-factor authentication. If you try to add an account with 2FA enabled, you'll be unable to successfully connect your account to Socialero.

For that reason, we ask for you to turn off 2FA before adding your account to prevent any issues.

Please Note: We're working on an update that will allow you to keep Two-Factor Authentication on, but for now please turn it off to prevent any issues.

You're an active daily user of the account

This comes back to the previous point about trust scores. If you're a daily user of your account, and are on the app every day scrolling, liking, viewing etc. your trust score will be a lot higher.

And like we mentioned, the higher the trust score, the better your growth.

Again, please make sure your account meets all of these conditions before connecting to Seek Socially.

PreviousGetting set upNextAdding Your Instagram Profile

Last updated 2 years ago

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